Refund policy

We offer a 100% money-back guarantee on all eligible products.

To qualify for a full refund:

• The item must be unused

• The original seal must not be broken

• The product must be in its original packaging and condition

Before returning any item, customers must email us first at info@velorascomsteics.com to request return approval and instructions.

Returns sent without prior email approval may not be accepted.

If the seal has been broken or the product has been used, we are unable to issue a refund.